Dependant on order size, we typically use Royal Mail, DHL, and TNT courier services for deliveries. However, this may vary depending on 3rd part service availability. Orders are normally received within 3 business days from our receipt of your order, but this may vary depending on stock levels, and staff/production schedules, and is at our discretion.
The person receiving the order must be the named person given at the time of order and they must be at least 18 years of age. We reserve the right to request suitable ID on delivery if there is any doubt over the age of the recipient. If ID is requested and cannot be produced, the order will not be supplied and the purchaser will need to arrange an alternative delivery date with the courier.
Acceptable forms of ID for this process are either a passport, photographic drivers licence or any PASS accredited scheme, for example the Validate UK card.
In accordance with our licence terms we can only deliver to a valid home or business address, given at the time of the order. Delivery will be refused if the recipient appears to be under the influence of either drugs or alcohol.
Please contact firstname.lastname@example.org for any queries regarding delivery.